Episodes

In this episode, Jennifer and Maya unpack the “Mean Girl Effect” at work — the subtle, strategic behaviors that create confusion, undermine credibility, and erode psychological safety without ever appearing overtly aggressive...

Do your days in the practice feel… the same? Same problems. Same conversations. Same frustrations—just on repeat. In this episode, we’re talking about The Groundhog Day Effect —that feeling of reliving the same challenges ove...

Growth doesn’t have to mean longer days, burned-out teams, or constant overwhelm. In this episode, we’re breaking down how to set SMART growth goals for your healthcare practice—goals that are clear, achievable, and actually ...

Join Jennifer McNamara and Maya for a powerful episode tackling one of healthcare’s most pressing issues: team mental health and resilience. From burnout to bold leadership moves, this episode delivers real talk, real strateg...

Silence may feel like the safest choice when facing toxic staff behaviors—but in healthcare, silence carries a cost far too high to ignore. In this episode, we dive into the real-world impact of unaddressed toxicity on teams,...

October brings a wave of pink ribbons, powerful stories, and reminders to prioritize early detection — but behind the awareness campaigns lies a complex operational world that deeply affects both providers and patients. In th...

September was National Skin Care Awareness Month , and we took the opportunity to spotlight why skincare is so much more than appearances. In this special episode of Practice Perfect , host Jennifer McNamara sits down with Me...

This special bonus episode pulls together some of the most valuable conversations and updates across coding, compliance, and healthcare operations. We dig into the everyday realities of being a coder and how much more it take...

In this episode, we dive into the power of communication and how it shapes everything from workplace culture to payer negotiations. We start by unpacking why communication is key —not just in theory, but in the day-to-day cha...

Jennifer McNamara and Maya Turner unpack why the phrase “But that’s how we’ve always done it” is so dangerous in healthcare compliance. From outdated CPT codes and risky documentation habits to billing inefficiencies and ignored payer contracts, they share real-world stories that show how clinging …

Jennifer McNamara and Maya Turner break down the 2026 Medicare Physician Fee Schedule Proposed Rule and explain what it really means for practices. From reimbursement changes and compliance updates to documentation and medical necessity requirements, they highlight the key takeaways practices need …

Seasonal Slowdown or Silent Revenue Leak? Every practice expects a dip in revenue during certain times of the year—but what if it’s not seasonal at all? In this episode, Jennifer McNamara and Maya Turner dive into how to tell...

This episode dives deep into the confusion many practices face when it comes to rejections vs. denials . Jennifer and Maya welcome back Cameron Lewellen to talk about how AI and automation can transform how practices handle c...

Copy-paste documentation: it seems harmless, but it’s costing healthcare practices more than they realize. In this episode, Jennifer and Maya unpack the real risks behind cloned EMR notes—from audit red flags to compliance vi...

In this insightful episode, we dive into one of the most commonly overlooked areas in healthcare compliance— behavioral health . Sonal Patel joins Jennifer McNamara and Maya Turner to discuss why behavioral health compliance ...

In this episode of Practice Perfect , Jennifer McNamara dives into the CMS G2211 complexity add-on code—specifically how it applies (or doesn’t!) to specialty practices. Whether you’re in orthopedics, ENT, plastics, or any ot...

In this episode, we break down two commonly misunderstood terms in healthcare coverage: "Statutorily Excluded" and "Not Medically Necessary." While they may sound similar, these distinctions have major implications for provid...

Whether you’re a coder hunting for the right CPT, a tumor registrar assembling a perfect abstract, or a practice manager double‑checking documentation, that pathology report is gold— if you know how to mine it. In this episod...

In this episode of Practice Perfect, Jennifer and Maya explore the difference between everyday stress and full-blown burnout. They discuss the root causes of burnout in healthcare settings and share actionable strategies to create a calmer, more supportive workplace. Listeners will learn how to spo…

Hosts: Jennifer McNamara – Founder of Healthcare Inspired LLC, expert in compliance, coding, and revenue cycle management. Maya Turner – Owner of Turner Expert Consulting, passionate about helping practices thrive through exp...

Episode Summary: In this episode of Practice Perfect Podcast , we break down the most overlooked yet crucial aspects of payer contracts . Are you leaving money on the table? Do you know when to negotiate, push back, or walk a...

Episode Summary: In this episode of Practice Perfect Podcast , we dive into the crucial role of quality assurance in coding and audits . Our special guest Robin Ingalls-fitzgerald , joins us to discuss common coding errors, t...

Episode Summary: Medicare Advantage plans come with their own set of rules when it comes to prior authorizations and coverage determinations. If you’re navigating the complex world of Medicare Advantage compliance, this episo...

Episode Summary: The healthcare revenue cycle is evolving fast, and staying ahead of the curve is essential for financial success. In this episode, Jennifer and Maya welcome Vanessa Moldovan to break down the biggest trends, ...