Practice Perfect

"Practice Perfect" focuses on achieving excellence in healthcare practices by addressing key aspects such as compliance, documentation, billing, coding, and revenue cycle management. It emphasizes practical strategies, attention to detail, and continuous improvement to optimize efficiency and ensure a smooth revenue cycle.

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New to Practice Perfect?

Here are some great episodes to start with. Or, check out episodes by topic.

Network or Nightmare: Hidden Compliance Risks in Medicare Advantage

Abstracting from the Path Report

Medicare Advantage Requirements for Prior Authorization & Coverage

Beyond Burnout: Cultivating a Culture of Calm in the Workplace

Statutorily Excluded vs. Not Medically Necessary: Why It Matters

2026 MPFS Proposed Rule – What It Really Means for Your Practice

The Mean Girl Effect: Gaslighting and Toxic Dynamics in the Workplace

Recent Episodes

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Sept. 7, 2026

The 2027 Reckoning — What Physicians Need to Know & Why You Can't Wait Until January

The elephant in the room is here — and waiting until January is not a strategy. 🐘 In this episode of the Practice Perfect Podcast, hosts Jennifer McNamara (Healthcare Inspired) and Maya Turner (Turner Expert Solutions) break down the CMS 2027 Proposed Rule and what it means for physicians, ASCs, and multi-specialty practices — right now, not next year. 🔑 What we cover: • The projected ~45% Medicare revenue decrease when the conversion factor cut and expiring temporary increase sta

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Aug. 16, 2026

Leadership and the Revenue Revolution

The revenue cycle is undergoing its most significant transformation in a generation. AI-driven automation, evolving payer behavior, workforce shifts, and mounting compliance demands are redefining what it means to lead in orthopedic and musculoskeletal practices, ASCs, and health systems. In this episode from the Bone & Joint Summit 2026, we bring together Sandy Giangreco Brown and Sonal Patel—respected voices in healthcare revenue cycle, compliance, and leadership—to explore how today's lead

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Aug. 11, 2026

Communication and Financial Transparency for Patients

Why do patients feel blindsided by medical bills even when they receive good faith estimates? Why can't healthcare workers confidently explain why care costs what it does? And why does talking about money create so much fear in healthcare? In this episode, Jennifer McNamara (Healthcare Inspired) sits down with Elizabeth Johnson, CEO of MedicoCX, to tackle one of healthcare's biggest challenges: how to communicate honestly about costs without eroding trust. They explore: ✓ Why chargemasters an

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Aug. 3, 2026

Revenue Resilience and Understanding Analytics

What does it take to build a financially resilient orthopedic practice in today's healthcare environment? In this panel discussion from the 2026 Bone & Joint Summit, Jennifer McNamara is joined by Preston Alexander, Shannon Cameron, and Maya Turner to discuss the financial, operational, and leadership strategies that help orthopedic and musculoskeletal organizations thrive despite increasing reimbursement pressures. The conversation explores how meaningful analytics, payer strategy, operationa

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July 13, 2026

Before October Hits: Your FY2027 ICD-10 Preview

The countdown to October 1 has already begun. In this episode of the Practice Perfect Podcast, Jennifer McNamara and Maya Turner discuss why healthcare organizations shouldn't wait until implementation day to prepare for the FY2027 ICD-10-CM diagnosis code updates. From documentation changes and coding revisions to compliance risks and provider education, this conversation focuses on practical steps every organization can take now to ensure a smooth transition. Whether you're a coder, auditor,

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April 21, 2026

Network or Nightmare: Hidden Compliance Risks in Medicare Advantage

Jennifer McNamara and Maya Turner dive deep into the Office of Inspector General's (OIG) February 2024 guidance on Medicare Advantage compliance, focusing on network adequacy and access to care. This episode unpacks the hidden compliance risks that medical practices and Medicare Advantage organizations face, exploring the tension between gatekeeping policies, utilization management, and patients' right to timely access to medically necessary care. The hosts discuss systemic failures in prior aut

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Recent Blog Posts

April 30, 2025

Top Payer Myths: Fact vs. Fiction

If I had a dollar for every time I heard “the payer told me I had to…”—I’d have enough to cover the next denied claim myself. Let’s clear the air: Just because a payer says something doesn’t make it true. And just because something was denied doesn…

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April 30, 2025

Cultivating a Culture of Calm in the Workplace: A Strategic Approach to Combatting Burnout

Let’s be honest: healthcare is stressful. There are patients to care for, revenue to protect, compliance risks around every corner—and not enough time, people, or patience to handle it all. But here’s the thing I remind every practice I work with:S…

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March 19, 2025

Navigating Medicare Advantage: Recent Developments and Future Outlook

Medicare Advantage (MA) plans have become a significant component of healthcare coverage for many beneficiaries. Understanding the evolving landscape of prior authorization requirements and coverage policies is essential for providers and patients a…

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About the Hosts

Jennifer McNamara

Host

Jennifer McNamara is the founder and CEO of Healthcare Inspired LLC, where she focuses on transforming healthcare practices through expert billing and coding support. With a deep knowledge of compliance, Medicare regulations, and the revenue cycle, Jennifer empowers healthcare organizations to streamline their operations and ensure proper reimbursement. She specializes in orthopedic coding, auditing, and education, providing customized solutions to reduce risks and improve efficiency. As the host of the *Practice Perfect* Podcast, Jennifer shares her expertise with a wider audience, helping practices navigate the complexities of the healthcare industry. Through her work, she is committed to helping healthcare professionals get it right with coding and billing, fostering smoother operations and a more sustainable future for practices.

Maya Turner

Co Host

Maya Turner is the owner of Turner Expert Consulting, a firm specializing in providing high-level consulting services to healthcare practices. With a deep understanding of the healthcare landscape, Maya helps practices streamline operations, optimize their revenue cycles, and improve overall efficiency. She is known for her expertise in credentialing, contracting, compliance, and operations management. Maya is passionate about empowering healthcare organizations to thrive by offering tailored strategies and solutions that make a tangible difference. Through her work, she ensures that practices can focus on providing exceptional care while navigating the complex healthcare environment with confidence.