Practice Perfect

Practice Perfect

"Practice Perfect" focuses on achieving excellence in healthcare practices by addressing key aspects such as compliance, documentation, billing, coding, and revenue cycle management. It emphasizes practical strategies, attention to detail, and continuous improvement to optimize efficiency and ensure a smooth revenue cycle.

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Recent Episodes

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The Payer Said No: When Should You Actually Fight the Denial?
26
Oct. 4, 2026

The Payer Said No: When Should You Actually Fight the Denial?

The Payer Said No: When Should You Actually Fight the Denial? A payer says no—but does that mean you should appeal? In this episode of Practice Perfect, Jennifer McNamara and Maya Turner break down when to fight the payer, fix the claim, or fix the process. From medical necessity and prior authorization to credentialing, patient responsibility, modifier 59, and payer policies, they discuss why understanding the reason behind a denial matters before taking action. They also touch on Independe
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Organizational Change: Adapt, Communicate & Protect Your Professional Reputation
Oct. 4, 2026

Organizational Change: Adapt, Communicate & Protect Your Professional Reputation

Change at work is inevitable. New leadership, new processes, new technology, new expectations—and sometimes an entirely new organization. But how we respond to that change can say a lot about us as professionals. In this episode of Practice Perfect, Jennifer McNamara and Maya Turner get into the soft skills that can make or break your professional growth. They discuss why organizational change can feel uncomfortable, why discomfort does not automatically mean a decision is wrong, and how emplo
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The 2027 Reckoning — What Physicians Need to Know & Why You Can't Wait Until January
Sept. 7, 2026

The 2027 Reckoning — What Physicians Need to Know & Why You Can't Wait Until January

The elephant in the room is here — and waiting until January is not a strategy. 🐘 In this episode of the Practice Perfect Podcast, hosts Jennifer McNamara (Healthcare Inspired) and Maya Turner (Turner Expert Solutions) break down the CMS 2027 Proposed Rule and what it means for physicians, ASCs, and multi-specialty practices — right now, not next year. 🔑 What we cover: • The projected ~45% Medicare revenue decrease when the conversion factor cut and expiring temporary increase sta
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Leadership and the Revenue Revolution
Aug. 16, 2026

Leadership and the Revenue Revolution

The revenue cycle is undergoing its most significant transformation in a generation. AI-driven automation, evolving payer behavior, workforce shifts, and mounting compliance demands are redefining what it means to lead in orthopedic and musculoskeletal practices, ASCs, and health systems. In this episode from the Bone & Joint Summit 2026, we bring together Sandy Giangreco Brown and Sonal Patel—respected voices in healthcare revenue cycle, compliance, and leadership—to explore how today's lead
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Communication and Financial Transparency for Patients
Aug. 11, 2026

Communication and Financial Transparency for Patients

Why do patients feel blindsided by medical bills even when they receive good faith estimates? Why can't healthcare workers confidently explain why care costs what it does? And why does talking about money create so much fear in healthcare? In this episode, Jennifer McNamara (Healthcare Inspired) sits down with Elizabeth Johnson, CEO of MedicoCX, to tackle one of healthcare's biggest challenges: how to communicate honestly about costs without eroding trust. They explore: ✓ Why chargemasters an
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Revenue Resilience and Understanding Analytics
Aug. 3, 2026

Revenue Resilience and Understanding Analytics

What does it take to build a financially resilient orthopedic practice in today's healthcare environment? In this panel discussion from the 2026 Bone & Joint Summit, Jennifer McNamara is joined by Preston Alexander, Shannon Cameron, and Maya Turner to discuss the financial, operational, and leadership strategies that help orthopedic and musculoskeletal organizations thrive despite increasing reimbursement pressures. The conversation explores how meaningful analytics, payer strategy, operationa
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Recent Blog Posts

Fix the Claim vs Fix the Process: Stopping Medical Denials at the Root
Oct. 4, 2026

Fix the Claim vs Fix the Process: Stopping Medical Denials at the Root

When a medical practice receives a payer denial, the instinctual reaction is often to scramble, correct the paperwork, and resubmit immediately. However, continuously patching individual claims without examining underlying operational habits drains …
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Top Payer Myths: Fact vs. Fiction
April 30, 2025

Top Payer Myths: Fact vs. Fiction

If I had a dollar for every time I heard “the payer told me I had to…”—I’d have enough to cover the next denied claim myself. Let’s clear the air: Just because a payer says something doesn’t make it true. And just because something was denied doesn…
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Cultivating a Culture of Calm in the Workplace: A Strategic Approach to Combatting Burnout
April 30, 2025

Cultivating a Culture of Calm in the Workplace: A Strategic Approach to Combatting Burnout

Let’s be honest: healthcare is stressful. There are patients to care for, revenue to protect, compliance risks around every corner—and not enough time, people, or patience to handle it all. But here’s the thing I remind every practice I work with:S…
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About the Hosts

Jennifer McNamara Profile Photo
Jennifer McNamara

Host

Jennifer McNamara is the founder and CEO of Healthcare Inspired LLC, where she focuses on transforming healthcare practices through expert billing and coding support. With a deep knowledge of compliance, Medicare regulations, and the revenue cycle, Jennifer empowers healthcare organizations to streamline their operations and ensure proper reimbursement. She specializes in orthopedic coding, auditing, and education, providing customized solutions to reduce risks and improve efficiency. As the host of the *Practice Perfect* Podcast, Jennifer shares her expertise with a wider audience, helping practices navigate the complexities of the healthcare industry. Through her work, she is committed to helping healthcare professionals get it right with coding and billing, fostering smoother operations and a more sustainable future for practices.

Maya Turner Profile Photo
Maya Turner

Co Host

Maya Turner is the owner of Turner Expert Consulting, a firm specializing in providing high-level consulting services to healthcare practices. With a deep understanding of the healthcare landscape, Maya helps practices streamline operations, optimize their revenue cycles, and improve overall efficiency. She is known for her expertise in credentialing, contracting, compliance, and operations management. Maya is passionate about empowering healthcare organizations to thrive by offering tailored strategies and solutions that make a tangible difference. Through her work, she ensures that practices can focus on providing exceptional care while navigating the complex healthcare environment with confidence.