Behind the Pink Ribbon
October brings a wave of pink ribbons, powerful stories, and reminders to prioritize early detection — but behind the awareness campaigns lies a complex operational world that deeply affects both providers and patients. In this powerful episode, Jennifer McNamara and Maya Turner take listeners behind the scenes to examine the business side of breast cancer care.
From navigating payer rules to managing rising denial rates, Jennifer reveals how the revenue cycle intersects with clinical decision-making at every step of a patient’s journey. This conversation sheds light on the hidden administrative barriers that influence access, cost, and continuity of care — and why improving compliance isn’t just about accuracy, but compassion.
Why Breast Cancer Awareness Month is about more than pink ribbons
Common revenue cycle pain points in oncology, including prior authorization delays and documentation pitfalls
Denial trends affecting breast cancer treatment and imaging services
How payer policies shape patient access — often more than clinicians do
Practical solutions for practices to reduce denials, streamline workflows, and elevate the patient financial experience
The critical role of coding and billing teams in supporting both compliance and continuity of care
Prior authorization hurdles for diagnostic imaging and treatment plans
Complexity of breast cancer coding, documentation, and medical necessity
The financial burden on patients when claims are delayed or denied
Communication breakdowns between payers, clinicians, and billing teams
Workflow strategies that improve accuracy and reduce rework
Why revenue cycle training is essential in oncology practices
Behind every statistic is a person navigating fear, uncertainty, and hope. Administrative barriers shouldn’t be another burden. This episode empowers healthcare leaders, coders, and revenue cycle teams to make breast cancer care more accessible, compliant, and compassionate — supporting both the clinical mission and the business realities.
Medical coders & billers
Oncology practices
Revenue cycle leaders
Healthcare administrators
Compliance professionals
Anyone interested in how healthcare finance impacts patient care
If you’d like expanded resources, training, or consulting support for oncology revenue cycle challenges, Jennifer McNamara and Healthcare Inspired LLC are here to help.
